Terms & Conditions

Services are conducted by mail. Inquiries concerning AERC services may be sent to the following address:

American Education Research Corporation, Inc. (AERC)
P.O. Box 996
West Covina, CA 91793-0996
Tel: (626) 339-4404
Fax (626) 339-9081

AERC requires approximately 20 working days to process an evaluation. There may be a delay if documents are not complete or further research and/or correspondence with the applicant or institution is necessary. Rush orders are available for an additional fee. All evaluations are kept on file at AERC for a period of four years.

Educational equivalencies and placement recommendations provided by AERC are in accordance of established guidelines and represent the judgement of its evaluators. AERC evaluation reports are provided on an advisory basis and are not binding on any agency, institution, or third party. AERC and its personnel are not liable for any incidental or consequential damages as a result of any service rendered or for refusal of such service. The applicant or party concerned agrees to reimburse AERC and its personnel for any and all costs and damages, including fees, which may incur as a result of any claim by the applicant or by any one affiliated or having interest in the services rendered to the applicant. AERC is not liable for materials lost, stolen or damaged. In the event of any disputes between the applicant and AERC, such disputes will be determined by submission to arbitration as provided by California law and not by lawsuit or resort to court process. The family Educational Rights and Privacy Act prohibit the release of evaluation reports and records without the applicant's consent.

Alteration or irregularities in records presented will result in such documents to be impounded and the information disseminated to other institutions and evaluation services. Refunds will not be processed in such a case.

Failure by the applicant to supply any additional requested documentation within 4 months will result in the cancellation of the application with no refund.